1. Who We Are

The Small Charity Club is operated by Cynthia Ghernati and Rebecca Hodgson ("we", "us", "our"). We provide a community, resources, training and consultancy services for small charity leaders in the UK.

We are the data controller for personal information collected through this website (www.smallcharityclub.com).

You can contact us at: cynthia@smallcharityclub.com

2. What Personal Data We Collect

Newsletter and webinar sign-ups

• Your name
• Your email address
• Your organisation name (where provided)

Contact and consultancy enquiries

• Your name and email address
• The content of your message or enquiry

Website usage data

• IP address and browser type (collected automatically via cookies and analytics tools)
• Pages visited, time on site, and referral source

3. How We Collect Your Data

• When you sign up to our newsletter via the form on our website
• When you register for a webinar (via Luma or similar platforms)
• When you contact us by email
• Automatically through cookies and analytics tools when you browse our website

4. How and Why We Use Your Data

We process your personal data on the following legal bases:

Legitimate interests

We send you our newsletter and information about upcoming webinars and resources because you have signed up to receive them and have a reasonable expectation of this communication.

Consent

Where we ask for your consent (for example, to send marketing emails), we will only contact you if you have given us clear consent to do so. You can withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us directly.

Contractual necessity

Where you engage us for consultancy services, we process your data to fulfil that contract.

Legal obligation

We may process your data where we are required to do so by law.

5. What We Do Not Do

• We do not sell your personal data to third parties
• We do not use your data for automated decision-making or profiling
• We do not send you unsolicited marketing without your consent

6. Who We Share Your Data With

We may share your data with trusted third-party service providers who help us operate our website and services, including:

• Email marketing platforms (Flodesk) — to send our newsletter
• Webinar platforms (Luma) — to manage event registrations
• Website hosting and analytics providers (Webflow, Google Analytics, Hotjar)

These providers are required to handle your data securely and only for the purposes we specify. Where any provider is based outside the UK or EEA, we ensure appropriate safeguards are in place.

7. Cookies

Our website uses cookies to improve your experience and help us understand how the site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand how visitors use our site (Google Analytics, Hotjar)

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. How Long We Keep Your Data

• Newsletter subscriber data: for as long as you remain subscribed, and up to 12 months after unsubscribing
• Enquiry and contact data: up to 3 years, in case of any follow-up or dispute
• Financial/contractual records (consultancy): up to 7 years in line with HMRC requirements
• Website analytics data: as per the settings of the analytics provider (typically up to 26 months)

9. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to erasure ("the right to be forgotten")
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: cynthia@smallcharityclub.com

We will respond to your request within one calendar month.

10. How to Make a Complaint

If you are unhappy with how we have handled your personal data, please contact us in the first instance and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO):

• Website: www.ico.org.uk
• Phone: 0303 123 1113

11. Changes to This Policy

This privacy policy was last updated on 26 May 2026. We may update it from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: cynthia@smallcharityclub.com
• Website: www.smallcharityclub.com

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